Stay Secure: Be cautious of text messages and phone calls claiming to be from UNFCU reporting fraud on your accounts. Contact us directly to verify.
Holiday Schedule: On 18 April, the Contact Center will be open from 06:00–18:00 New York time. Normal business hours will resume on 19 April at 09:00.

View, add, or remove beneficiaries

A beneficiary is the person, organization, or trust that will receive the money available in your accounts upon your passing. You can designate your beneficiaries when opening an account, or at any time in Digital Banking. 

Notify UNFCU of a member's passing

  1. Gather important documents.

    All documents should be in English. Please be sure to use a certified translation service to translate documents in other languages. We will need: 

    • A certified copy of the death certificate with a raised seal 
    • A copy of your government-issued identification 

    We may contact you to request other documents, such as: 

    • Trust documents 
    • Proof of name change 
    • Letters of testamentary 
    • Letters of administration 
    • Pending claim affidavits 
    Global.

    For those located outside the US

    If you are located outside the US, we ask that you have your signature authenticated by a US embassy or consulate, or an apostille service. A US embassy or consulate can also assist you with notary services. 

  2. Send the deceased member's documents to UNFCU.

    Contact our Legal Processing team. In your message, include: 

    • Your name 
    • Your relation to the deceased member 
    • Your contact information  
    • All required documents 
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Quick tip

Your beneficiary request will usually be processed within one business day. To keep your information secure and confidential, we do not accept beneficiary updates via phone or web chat. 

FAQs for surviving family members

We may place restrictions on a deceased member’s account(s) to secure the funds until the rightful owners can claim them, or to secure any outstanding debt. 

If the deceased member was the only account owner, the account will be closed. Once any outstanding loans have been satisfied, the remaining funds will be distributed: 

  • To the designated beneficiary(ies), if beneficiary(ies) are designated on the account 
  • To the estate, if no beneficiaries have been designated 

For joint accounts, if the deceased member was listed as the primary account holder, the account will also need to be closed. This is to ensure proper tax reporting. 

For individual retirement accounts (IRAs), please contact us for details. 

You are welcome to continue banking with UNFCU. If you are not already a member, you will need to apply for membership. Learn more about who can join.

For individual accounts, any automated transfers to or from the account will be rejected. For jointly owned accounts, any automated transfers to or from the account that list the deceased member’s name will be rejected. Please notify any companies or agencies making automated transfers of the member's passing.  

Any payments in the deceased member’s name from the US federal government received after the date of death must be returned to the US Treasury. Common federal payments include Social Security benefits, Department of Veterans Affairs benefits, and military retirement payments.

No, the deceased member's Digital Banking credentials will be deactivated to prevent unauthorized use. 

Contact us to discuss your options, such as becoming a successor in interest. 

Contact our Global Card Services team at cardserv@unfcu.com. They can help ensure you can continue to view credit card details and make payments.

Contact us to discuss future payment arrangements. 

UNFCU is required to report dividends earned under the deceased member’s social security number (SSN) to the US Internal Revenue Service (IRS). This continues until the account is closed. 

If a non-US taxpayer passes away and their tax certification expires, annual withholding rules will be applied. The withholding will continue until the account is closed, or their name/profile is removed from accounts where they are listed as a joint account holder. 

No, the POA is void upon the passing of the principal party. It can no longer be used to manage their account(s). 

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